Implementing Neighbourhood Policing in Oxford (March 2006)

Introduction

The Neighbourhood Policing Programme is to be rolled-out across the Thames Valley Police Force area by April 2008.  In Oxford, the Blackbird Leys area is currently operating as a pilot project with Barton identified as the next area.

Neighbourhoods and Neighbourhood Action Groups (NAGs)

Neighbourhoods are the building blocks of the Neighbourhood Policing Programme. Neighbourhoods are identified using a number of different indicators.  In Oxford we have considered:

  • deprivation indicators

  • geographic factors

  • police beat areas

  • area committee boundaries

  • local knowledge

Each Neighbourhood or cluster of Neighbourhoods requires a Neighbourhood Action Group (NAG).  The group is comprised of officers from the statutory and voluntary sectors, business representation and local residents.  Each NAG will determine its own membership but it should comprise those people who can actively participate in the process.

The NAG is required to consult with local communities and prioritise the feedback they receive.  In general the top three priorities are those that are problem-solved first, depending on the scale of the problem.

Each NAG must have fulfilled three criteria before they can “go-live”.  They must:

  • have a dedicated team – Community Police Officers, PCSOs, Street Wardens

  • be multi-agency

  • adhere to the police National Intelligence Model

Each Neighbourhood is categorised into one of the following:

  • Priority – high levels of deprivation

  • Intermediate – moderate levels of deprivation

  • Capable – low levels of deprivation

Resource allocation is based on the categories of the neighbourhood.  In Oxford a NAG may be responsible for a cluster of Neighbourhoods that contains a mix of Neighbourhood categories.  It will be incumbent of the NAG to allocate its resources to the areas of highest need but maintain the flexibility to resources other parts of the NAG area when issues arise.  This provides the opportunity for communities to get involved in the tasking process through community-led patrolling where the resources are allocated to areas based on feedback from the community.

 

The resolutions of NAG priorities may require a financial contribution.  OSCP has identified a £25k budget to support the work of the NAGs.  It is envisaged that where possible these funds will be matched to Area Committee funds as has been the practice for the last few years. 

Implementation in Oxford 

There are a number of key products that need to be in place before the programme can start in Oxford city.  These are:

  • Definition of the Neighbourhoods

  • Definition of the NAGs

  • Demographic and crime assessments of NAGs

  • Resource profiling the NAGs

  • Training completed for NAG members

  • Reporting structure agreed

  • Tasking structure agreed

  • Area Casework Groups established

  • Community Intelligence Police Officer post recruited

  • Communication post recruited

Defining the Neighbourhoods

During January 2006 there were two, two-day training courses to train Neighbourhood Sergeants, Inspectors, key police support staff and middle managers within the City Council, County Council, Primary Care Trust, Fire Service and RSL managers. A consultation process was incorporated into this training. Delegates worked within syndicates and defined on maps their thoughts on neighbourhood boundaries.  The delegates were also asked to identify clusters of neighbourhoods that could be serviced by one NAG, where appropriate.  A precondition was that the Neighbourhoods had to lie within existing Area Committee boundaries.  As from April 2006, Inspector and police team boundaries will be coterminous with Area Committees.

In a small number of cases the Neighbourhoods have been adjusted to fit police beat code areas.  Beat codes are the lowest geography that the police can supply their crime statistics; hence the need for Neighbourhood boundaries not to dissect high crime beat codes.

The map below shows the proposed Neighbourhood boundaries and levels of deprivation by Super Output Area.

 

Neighbourhood Boundary

 

Worst 10% deprived areas

 

10% - 20% deprived areas

 

20% - 30% deprived areas

 

30% - 50% deprived areas

1a

Wolvercote and Sunnymead

2a

Summertown

3a

Jericho and Osney

4a

Abingdon Road

5a

City Centre

6a

Marston

7a

Northway

8a

Barton

9a

Sandhills and Risinghurst

10a

Headington North

11a

Headington South

12a

Wood Farm and Girdlestone

13a

St Clements

14a

Iffley Fields

15a

Cowley Marsh

16a

Cowley

17a

Lye Valley

18a

Blackbird Leys

19a

Greater Leys

20a

Littlemore

21a

Rose Hill

22a

Iffley

 

Defining the NAG areas

The NAG areas lie within Area Committee boundaries and service one or more Neighbourhoods.  This is in response to the need to recognise the limited capacity of NAG members to regularly attend and respond to numerous NAGs.  Consultation feedback identified the lack of capacity as a major risk to the successful implementation of the programme.  Furthermore NAGs need a dedicated team before they can “go live”.  If the Neighbourhoods were too small, it is likely that some of the smaller Capable Neighbourhoods would not have a dedicated team.  Clustering Neighbourhoods in some areas within one NAG enables the NAG team to respond across Neighbourhoods in response to community intelligence, therefore enabling the smaller Capable Neighbourhoods to access the NAG team.

Below is a map showing the proposed NAG areas with each Neighbourhood graded as Capable, Intermediate or Priority:

 

NAG Boundary

 

Neighbourhood Boundary

 

Priority Neighbourhood

 

Intermediate Neighbourhood

 

Capable Neighbourhood

1

Wolvercote and Sunnymead NAG

2

Summertown NAG

3

Jericho, Osney and Abingdon Rd NAG

4

City Centre NAG

5

Marston NAG

6

Headington North NAG

7

Barton, Sandhills and Risinghurst NAG

8

Headington South NAG

9

East Oxford NAG

10

Cowley NAG

11

Rose Hill, Littlemore and Iffley NAG

12

The Leys NAG

 

 

Demographic and crime assessments of NAGs

Key crime includes:

NAG

All crime

Violence

Burglary

Autocrime

Crim. Dam.

Wolvercote and Sunnymead NAG

1244

199

114

135

143

Summertown NAG

1561

319

155

225

192

Jericho, Osney and Abingdon Rd NAG

2393

374

284

335

355

City Centre NAG

4050

854

230

204

422

Marston NAG

469

74

33

34

37

Headington North NAG

936

131

102

162

114

Barton, Sandhills and Risinghurst NAG

755

173

103

122

225

Headington South NAG

1277

237

128

201

235

East Oxford NAG

2430

466

255

320

412

Cowley NAG

1397

251

142

213

281

Rose Hill, Littlemore and Iffley NAG

1135

201

144

119

225

The Leys NAG

1239

244

138

150

292

The figures in the table are a preliminary set of crime data.  The complete NAG assessment will be completed on the Thames Valley Police “Demographic and Social Trends Analysis Of LPA” template.

The table illustrates the importance of not using crime data alone to define Neighbourhoods and NAGs.  For example, an area with a significant number of retail outlets is likely to have higher “All crime” totals.  Neighbourhood policing is most likely to impact upon public reassurance and lower level anti-social behaviour and hence deprivation levels have been used to determine Neighbourhoods.

Resource profile of NAGs

The map below gives an approximate assessment of resources currently available in NAG areas:

 

As can be seen the number of resources vary across the NAGs.  OSCP needs to assess the correct levels of required resources, based on the Neighbourhood grades, and allocate accordingly.

 

This will be a staged process as more PCSOs and Street Wardens become available in 2006-07 and 2007-08. 

 

Consideration needs to be given to the opportunity for other organisations to contribute funding towards PCSOs and ring-fence their patrol areas.

 

Oxford City Council supported resources could amount to 17 Street Wardens and 20 PCSOs by 2008.

 

Training for NAG members

Correct identification of potential NAG members is imperative.  Area Co-ordinators have a key role in identify the major stakeholders in the NAG area and recommending them for training.

 

The Blackbird Leys Community Beat Team, local Street Wardens, PCSOs, housing officers, youth workers and other key “coal face workers” attended a training day on 31/01/06. Once the neighbourhoods are agreed, Blackbird Leys and Greater Leys will fit the “go live” criteria.

Further training has been arranged for “coal face workers” from Barton and Wood Farm on 28/02/06 and Rose Hill on 20/03/06.

Consultation work has also taken place with key players in the City Centre. Neighbourhood Policing has not been developed in any City Centre environment in the Thames Valley Police area and Oxford is likely to be the first. Key members of the City Centre NAG have been identified and are being invited to the first meeting to be held in March.

This will define the role of the NAG and will be followed by training for the City Centre Unit and NAG members on 27/04/06. The NAG will then meet in May to decide on City Centre Neighbourhood Priorities. This will be based on an existing consultation programme and a public meeting for City Centre residents in the Town Hall on 28/02/06.

Reporting structures

The diagram below shows how the Neighbourhood Policing Programme fits into the Area Committee structure.  This provides a clear pathway for communication, information and decision-making. The purpose is to provide a) an overseeing role; b) to share practice/ideas; and c) to influence decision-making at a strategic level in order to change future service delivery and/or provide additional resources. The next NAG will be in Barton, Sandhills and Risinghurst; the potential members of this NAG are shown below the grey box.

At the Area Committee meeting a report from the NAG steering group in the NE or NAG Chairs/Inspectors in the other areas will be presented along with performance data on crime in the area. This will allow the Area Committee to analyse the information and make any recommendations to the appropriate group or partnership. If it is within the community safety brief then OSCP Co-ordinating Group and ultimately the OSCP Steering Group will be the route or alternatively if it is not a community safety issue then it will be routed accordingly.

   

 

The diagram does not include the Neighbourhoods but each NAG has responsibility for one or a cluster of Neighbourhoods.

The structure outlined above illustrates the need in the North East to have an officers group that brings together the work of the North East NAGs and assists in resolving NAG actions.  This is necessary as the individuals within the group do not have the capacity to attend each NAG and there is likely to be issues raised in the North East NAGs that are specific to the Area Committee area. 

In the other Area Committee areas the corresponding officers will be invited onto the NAGs as the areas only have one or two NAGs.

The links in the structure are not reporting lines.  They illustrate the route that community safety issues travel if they cannot be resolved within the NAG.  Regular police attendance at Area Committees will ensure that any issues that the NAG cannot resolve can be brought to the committee.  If no resolution is found the issue will be taken to the OSCP Co-ordinating Group and Area Committee Co-ordinators.  This group will not only aim to resolve outstanding issues but identify common concerns across the city and pull together issues that need a citywide resolution.  Those actions that need greater influence will be taken to the OSCP Steering Group for resolution.

In practice the OSCP Coordinating Group will most likely be involved at all stages.

Lines of reporting are that NAGs will regularly keep Area Committees informed of progress and outstanding actions.  Area Coordinators and the OSCP Coordinating Group will collate this information and report to the OSCP Steering Group.  Where issues are raised that are not community safety concerns and hence fall outside this structure, the Area Committees will take the lead in referring them to the appropriate organisation or partnership.

Tasking Structure

Local tasking by NAG teams will take place weekly, involving CBOs, PCSOs and Street Wardens.  The nature of the process will be worked out locally but should initially be led by the police Sergeant.  Tasking will be intelligence-led and provides the opportunity for community-based patrol routes.

Requests for increased resources in respond to a particularly difficult issue will be taken to the TVP Tasking and Coordinating Group for assessment and resource allocation, if appropriate.

Area-based Casework Groups

CANAcT have implemented six area-based Casework Groups covering all areas of Oxford.  Some NAG priorities maybe focussed on particular offenders and the referral for this issue will be into the Casework Groups.  The Casework Groups have the necessary organisations, protocols and structures in place to deal with sensitive personal information necessary.

Community Intelligence Police Officer

Fundamental to successful tasking and problem-solving is the provision and collation of community intelligence.

Communications Officer

The success of the Neighbourhood Policing Programme is based on effective communication and consultation.  All communities in the NAG area need to be consulted on their priorities, sign-off the resolution of these priorities when they occur and be informed on progress.  In some cases progress may not be possible and the NAG need to communicate this alongside any recent successes. 

To support the NAGs in this process a Communication Consultant has been appointed by OSCP for the remainder of 2006, using funds from the Government Office of the South East (GOSE).  NAGs can bid into a £6k OSCP budget to support communications activities. 

Maps of all NAG boundaries

Wolvercote and Sunnymead

 

Summertown

City Centre

 

Jericho, Osney and Abingdon Road

 

 

Marston

 

Headington North

 

Barton, Sandhills and Risinghurst

 

Headington South

 

Cowley

 

East

 

Rose Hill, Iffley and Littlemore

The Leys